How Author Assists adapted to work from home during COVID-19?

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Working from home can be tough for organizations. This article includes strategies to help you run your business smoothly during COVID-19.

The pandemic COVID-19 has changed the way industries and business organizations function. The sudden outbreak of the coronavirus has impacted companies all over the world by putting millions of jobs at risk and disrupting the workflow. 

According to a recent survey done by Zenefits, over 63% of managers, small business owners, and employees have agreed that their productivity has remained the same or increased since working from home.  

On the one hand, working from home allows the employees to work at their convenience and focus on improving their productivity;  on the other hand, many employees are facing common challenges such as lack of supervision, social isolation, and the inability to maintain a balance between their professional and personal lives. 

Author Assists, being a publishing resource center, has effectively managed to provide its services to the clients online. After the lockdown was announced, our leaders and supervisors came up with advanced work strategies to help our company and employees get through the crisis. 

What do our strategies include?

1. Supporting the employees

2. Updating the clients

3. Creating brand awareness 

4. Providing knowledge about the services

  1. Supporting the employees

Author Assists constituted a committee for creating and implementing a crisis management strategy. Our objective is to guide our employees and help them stay productive and engaged. 

How are we doing it?

  • We have shifted our business online
  • We are offering financial aids to the employees
  • We organize virtual training programs to help the editors polish their skills
  • We share tips and techniques to make work from home productive and fun for the employees
  • We organize fun activities every week for employee engagement
  • We are using online channels to organize interactive sessions that are aimed to ensure that our editing teams continue to learn and grow. 

2. Updating the clients

We have transformed the way of taking up editing projects. As our editors are working from home now, we schedule daily meetings to keep each other in the loop and work in a unified manner. We aim to provide value to our clients by offering our services and delivering editing projects on time. 

 How are we doing it?

  • We organize a weekly meeting to discuss the upcoming projects
  • We use CRM tools and software to organize the documents
  • We use online chat groups to assign work and send updates
  • We send regular updates to the clients via mail
  • We offer customized turnaround time to clients 

3. Creating brand awareness

Author Assists’ top-most priority is to provide uninterrupted services to the clients and help them publish their research. We are sharing daily updates and news related to COVID-19. As an initiative to stay connected with our clients worldwide, we have started an online campaign to make the process easy for them.

 How are we doing it?

  • We use social media channels to connect with potential clients
  • We share tips and techniques to help people work from home without any disruption
  • We send a monthly newsletter to the clients to keep them updated of the new services we are offering
  • We have introduced a separate blog and news section on our website 

4. Providing knowledge about the services

To show our support to the scientific community, we are offering discounts on editing and proofreading services to support scientists, researchers, authors, and scholars. The science and medical communities are actively engaged in studying the structure of the coronavirus and finding a possible vaccine. There has been a huge increase in the number of published studies on COVID-19 and other related topics. 

How are we doing it?

  • We have started a social media campaign based on the discount offer
  • Our live chat executives ensure that the website visitors are informed about our services
  • We have introduced a range of customized editing and proofreading services at Author Assists 
  • We have simplified the process of uploading the manuscript and choose the desired editing services

Following these common practices to communicate with your teammates and run your business smoothly.

Have anything more to add?

Tell us what you think in the comment section.

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1 Response

  1. July 15, 2020

    […] Related articles: How Author Assists adapted to work from home during COVID-19? […]

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